I bought my husband two beautiful shirts, one was the 250 anniversary and the shirt with the big eyeball on the back and the keychain. When I checked the bag, I didn't find the keychain I shook it but still didn't see it. I called and Holly picked up and she was sweet as can be and told me they would send a replacement for the missing item. This was the only time I was missing anything. I love the quality and designs of the shirts and accessories. We are die hard fans of the show and love all the cars that have been restored. My favorites are the VW van and bug, since we grew up in California and had both the set brings back memories. Thanks again for the fast shipping as well. Stay Bitchin!! Love you guys! :)